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10 Ways to Have a Better Conversation  

Celeste Headlee explains that having a conversation requires a balance between talking and listening in her hit TED Talk, where she identifies 10 tips for having better conversations. Working remotely has changed the way we communicate and share information, which can sometimes throw of this balance.

From the Playbook: Watch Celeste’s TED Talk and choose one, just one, of her tips to practice this week. Tip No. 4 is one I will be focusing on!