What’s the difference?
Coaching: A facilitative and voluntary process focused on eliciting the capabilities and resourcefulness of the partner by giving them space to explore their situations and how to best move forward to achieve their goals. Coaching does not replace Training/Mentoring, Supervising or Evaluating. It can, however, support their functions.
Training / Mentoring: A process in which a trainer or mentor offers guidance, skills and consultation to trainee or mentee.
Supervising: A process of facilitating and directing the execution and delivery of tasks and job functions.
Evaluating: A process of assigning a quantitive value or assessment to a job or task performance.
Employee Assistance Services
Employees have a variety of conflict resolution assistance services that range from informal services to more formal services.
Ombuds: An independent office designed to be a confidential, informal and voluntary resource for staff, students, and faculty.
Conflict Resolution Coaching: A private, voluntary and structured partnership for staff who need support in engaging with conflict on an individual, relationship or team basis.
Employee Labor Relations: Offers balanced advocacy to management and employees to protect their respective rights as staff. Employee Labor Relations is a reporting office for abusive conduct, grievances and some policy violations.
OPHD or Office of Compliance: Offices such as the Office of Prevention, Harassment and Discrimination and the Office of Compliance handle the reporting and management of complaints of sexual harassment and abuse, discrimination against protected classes, and misuse of government resources and retaliation. These offices are resources for serious situations that need formal intervention.
