(select a topic)
- How-to Videos
- Manager Resources - NEW
- User Guides
- Contact Us
- FAQs
- Policies & Guidelines
- Mandatory Trainings (learn what your training status means)
How-to Videos
How-to videos are available to provide help with specific functions and tasks within the UC Learning Center. NOTE: Due to frequent system upgrades, some of these videos may not include current functions.
| TOPIC | VIDEO |
|---|---|
| Navigate the UCLC |
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| Manage My Registrations |
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| Required Trainings |
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| Find A Course |
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| Transcript & Certificates |
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| eCourses |
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| Mobile App |
NOTE: This is a mobile app that you must download and has limited functionality; mobile web browsers are not supported. You cannot register to in-person courses via the app. In addition, currently, there are limited eCourses available via the mobile app; if you cannot find an eCourse, it is not available. It is recommended to use a desktop or laptop to access the UC Learning Center. (See FAQ regarding mobile app). |
User Guides
User guides will be posted as they become available; please check back periodically. NOTE: Due to constant system upgrades, some user guides may not include all or current functions.
FAQs
The UCLC login URL is not working?
You may be accessing an outdated URL link. Please be sure to always log in via the UCLC webpage. See troubleshooting tips.
Why is the online eCourse not loading?
This sometimes occur due to a computer or browser compatibility issue you’re experiencing. Please try our troubleshooting tips to ensure browser compatibility, or if possible, try a different computer to see if it helps. Chrome is the recommended browser with the highest reported success rate for completing trainings. You must have cookies enabled and allow pop-ups. Keeping ecourses open for long periods of time can cause completion errors.
Be sure to close all browser tabs and log out completely from the UCLC before relaunching the training. Also note, the UCLC is not accessible from mobile browsers.
Who do I contact regarding my mandatory trainings?
If you have questions regarding your mandatory trainings, please visit the Office of Compliance mandatory training site. To view your mandatory trainings in the UC Learning Center, from the homepage, select the Required Training button; you can also search for the course name.
What if an incorrect supervisor is listed?
If the supervisor listed is incorrect, complete a payroll services inquiry form.
What do I do if an employee is no longer with the University?
If an employee is no longer with the University please reach out to Payroll Services and submit proper separation form.
What if an employee listed is no longer in my unit or under my supervision?
Please complete a payroll services inquiry form.
Why am I not able to find a course?
A helpful tip is to include an asterisk (*) before and/or after your search field. Or, some courses are limited to a certain audience to prevent users from completing the wrong course. Please email hrtraining@ucmerced.edu, if you are unable to find a course to complete.
How do I find programs offered in the UC Learning Center?
For Human Resources Talent Development programs and certificated courses, please visit their programs homepage.
Does the UC Learning Center have a mobile app?
See mobile app tutorial video. Yes, you may download the SumTotal "Mobile" App (not the "Classic" app); when prompted to enter the site URL, you will input https://uc.sumtotal.host. Please note, the app has very limited functionality and limited eCourses available; if you cannot find a course on the app, it is accessible only via desktop or laptop. Mobile web browsers are not supported. We recommend using a desktop or laptop to access trainings. Chrome is recommended for best compatibility.
When I register for a class, why does it state "registration blocked"?
Registration Blocked means there are no offerings for the in-person course; clicking on the error message will display an explanation of the message. You will need to check back to register when there is a new offering.
Policies & Guidelines
Attendance Guidelines for Receiving UCLC Credit for Instructor-Led Courses at UC Merced
See guidelines.
eCourse File Retention Policy & Guidelines
eCourse files submitted for upload to the UC Learning Center (UCLC) are not kept on file outside of the UCLC by the administrative team. It is the responsibility of the developer or course owner to maintain working versions of their courses and provide any needed updated published files to the UCLC, as needed.
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Accessibility Guidelines (UC Riverside systemwide training)
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Training for Developers; also see systemwide curriculum
- General Digital Accessibility Principles: A basic awareness (3 modules)
- Accessibility for Designers: Style, images, color (5 modules)
- Digital Accessibility for Developers Part 1: Basics, images, tables, multimedia (5 modules)
- Digital Accessibility for Developers Part 2: Navigation, structure, coding, CSS, color, forms (5 modules)
- Accessible Documents: Creating accessible content, software considerations (3 modules)
- Accessible Multimedia: Transcripts, captions, descriptions, and additional requirements (3 modules)
- Accessible Purchasing: Evaluating and purchasing accessible products (3 modules)
- Testing for Web Accessibility: Automated testing, manual testing, reporting (5 modules)
- Accessibility for the Classroom: Writing/formatting content, images and color, multimedia (4 modules)
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