April 9, 2014 - 3:30pm to 7:30pm
Course Description:
Having the right attitude has a positive impact on the workplace and our interactions with customers. Explore how attitudes at work positively and negatively affect customer service, the organization's image, productivity, and employee retention. The best-selling training video "FISH" will be featured.
Location: Merced College Workplace Learning Resource Center (also known as MC Business Resource Center)
630 West 19th Street, Merced CA 95340 (Downtown Merced)