Skip to content Skip to navigation
Resources and Information on COVID-19 Ask a Question
Coronavirus (COVID-19) – HR Information
Performance Management
Learn more about the 2019-2020 appraisal process
Training Events
Check out our upcoming training events.
Work Life Integration
Manage the boundaries of work and personal life
New to UC Merced?
Find out what you need to know to ease you into life at UC Merced

Training: Communication in the Workplace

January 8, 2014 - 4:30pm to 8:30pm

Class Description:

Communication is a key to customer service success. To best serve both our internal and external customers, we must understand what they want, when they want it, why they want it and what their expectations are. How can we figure all of this out if we aren't good listeners and communicators?

This course covers verbal and nonverbal communication as well as superior listening skills. Participants will have the opportunity to practice techniques.

Location: Merced College Workplace Learning Resource Center (also known as the MC Business Resource Center)

630 West 19th Street, Merced CA 95340 (Downtown Merced)

Contact Information