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Office of the Chancellor

Professional Learning Academy - Customer Service

November 10, 2015 - 4:30pm to 8:30pm

Customer Service

8:30-12:30 pm
Room 120

All classes are held at :
Merced College Business Resource Center
630 W 19th St
Merced, CA 95340

Explore key skills and attitudes necessary to effectively meet the customer's needs. Participants will be introduced to concepts and appropriate techniques for dealing with internal and external customers, enhancing customer satisfaction and insuring positive communication.

Read more about the Professional Learning Academy and see fullCustomer Service Academy Training schedule.

Register for training at the UC Learning Center.

Questions may be directed to