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Building Skills for Leadership and Empowerment

October 15, 2013 - 4:00pm


Could a conversation (or avoiding one) be keeping you from getting the results you need? Whatever the issue—from poor productivity or declining quality to lack of teamwork or strained relationships—it’s likely that you’re experiencing the effects of a poorly held crucial conversation.

This session will help you to identify your own style under stress as well as pinpoint possible crucial conversations that you AREN’T having.


Learn some Tools for Talking When Stakes are High:
• Resolve disagreements
• Build acceptance rather than resistance
• Speak persuasively, not abrasively
• Foster teamwork

Instructor: De Acker

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