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Core Competencies

The University of California system has collaboratively adopted key competencies for all staff, including supervisors and managers.

UC Core Competency ABCs provide a guideline to identify skills of the individual employee.  Through shared competencies, staff and managers create an environment of continuous learning, career growth and development, and contribute to the overall success of the university.

Achieving Results

  1. CONTINUOUS IMPROVEMENT - Strives for high-quality performance in self and the organization. Takes initiative in an ongoing effort to improve products, services, or processes to deliver optimum results. Is resourceful, seeks alternatives and broad input; measures outcomes.

  2. CONTINUOUS LEARNING - Demonstrates responsibility and ownership for one’s job and career path by identifying and expanding skillsets needed to perform successfully on the job. Consistently works to learn and increase knowledge. Asks for help when needed, admits mistakes and is open to feedback.

  3. PROBLEM-SOLVING - Anticipates and identifies problems; conducts appropriate analysis to understand stakeholder interests. Generates and evaluates alternative solutions. Takes thoughtful risks.

  4. SERVICE FOCUS - Values and delivers high quality, professional, responsive, and innovative service to all customers. Establishes and maintains positive, long-term working relationships.

Building Relationships

  1. BELONGING AND COMMUNITY - Models, fosters, and promotes the University of California Principles of Community. Demonstrates empathy and respect for all people regardless of differences; promotes fairness and equity. Cultivates, champions, embodies, embraces, and supports a sense of diversity, equity, inclusion and belonging.

  2. COLLABORATION - Interacts with others in ways that demonstrate collaboration and cooperation. Builds partnerships with others to achieve organizational results. Cultivates, builds, and maintains positive relationships across the organization.

  3. COMMUNICATION - Clearly and effectively shares information both orally and in writing. Uses the most appropriate and effective medium for communicating. Adapts and adjusts messages in line with audience experience, diversity, and background. Seeks input and actively listens; checks for understanding of messages.

Creating the Future

  1. CHANGE AGILITY - Anticipates and adapts to change. Supports change initiatives by energizing others at all levels and ensuring continued commitment when faced with new initiatives. Demonstrates tolerance and adaptability when dealing with ambiguous situations. Effectively plans for change and deals with setbacks through flexibility and resilience.

  2. MISSION AND VISION FOCUS - Shows understanding of and commitment to the UC mission and vision.

  3. STEWARDSHIP - Demonstrates accountability, discretion and sound judgment when utilizing tangible and intangible University resources to ensure the public trust.

 

Resources:
Also see Core Competencies Rubric.