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Workshop: Customer Service

November 13, 2014 - 4:30pm to 8:30pm

Customer Service

Class Description:

Explore key skills and attitudes necessary to effectively meet the customer's needs. Participants will be introduced to concepts and appropriate techniques for dealing with internal and external customers, enhancing customer satisfaction and insuring positive communication.

Location: Merced College Business Resource Center, 630 W. 19th St. Merced, CA 95340

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