Disability Accommodation Services

UC Merced is committed to fostering a respectful and accessible work environment for employees who may require reasonable accommodation based on a disability.

Our Benefits team provides consultation and support to employees who may need a reasonable accommodation to perform the essential functions of their job. In collaboration with the employee and their supervisor or department chair, we may serve as an intermediary in the interactive process to identify, evaluate, and determine appropriate and reasonable accommodations. We also provide consultation and training to supervisors and managers to ensure compliance with policy, laws, and regulations related to confidentiality, accommodation for disabilities in the workplace, and employment rights.


What is a Reasonable Accommodation? 

A reasonable accommodation is a modification or adjustment to a job, the work environment, or the way things are usually done that enables a qualified individual with a disability to enjoy an equal employment opportunity. They can be temporary or permanent. Any approved accommodations need to be monitored and reviewed periodically for effectiveness.

What is the Interactive Process?

An interactive process is an ongoing, timely, and good faith communication between the employee and supervisor/chair to explore whether the employee needs reasonable accommodations to perform the essential functions of the job, and if so, how they can be reasonably accommodated. Both parties are expected to participate in good faith, and the benefits staff can help facilitate the interactive process.

What are the steps of the Interactive Process? 

  1. Recognize an accommodation request
  2. Notify Benefits 
  3. Request information/gather documentation 
  4. Explore and evaluate accommodation options
  5. Implement the accommodation
  6. Monitor the accommodation and follow up

What are some examples of a Reasonable Accommodation? 

A reasonable accommodation for employees with a disability may include but is not limited to:

  • making existing facilities readily accessible and usable
  • restructuring the job to eliminate non-essential job functions 
  • granting a leave or absence or partial leave of absence
  • modifying the employee's work schedule or work location
  • acquiring or modifying equipment, devices, or software
  • providing qualified readers or interpreters
  • reassignment to an available alternative position for which the employee is qualified.

Who is involved in the interactive process?

The employee, the employee's supervisor, an appropriate representative, and/or benefits analyst.

What if I need a medical leave? 

Staff employees should reach out to leaves@umerced.edu or fill out the online form. Academic employees should reach out to academicpersonnel@ucmerced.edu.

Confidentiality 

Information about an employee's need for an accommodation and their limitations/restrictions will be treated and retained as confidential information. It should be shared only with those who have a need to know that information in order to accomplish their job. Employees should not share the diagnosis or other details of the underlying condition. Implementing an approved accommodation may mean that others become aware that an employee is being treated differently than other colleagues, but the University will not disclose any private medical information to individuals who do not need to know that information as part of their job responsibilities.


Benefits Staff Contact Information 

Please direct inquiries and requests related to all employment-related disability accommodations to benefits@ucmerced.edu, and your dedicated Benefits Analyst will follow up with you. 

If you are a student in need of an academic accommodation, please reach out to Student Accessibility Services.

For employees requesting a workplace adjustment due to a family member's serious health condition, please contact your supervsior/department chair, who can consult with Employee and Labor Relations or Academic Personnel as needed.


In compliance with

PPSM 81 - Reasonable Accommodation

Collective Bargaining Agreements

APM - 711 Reasonable Accommodation for Academic Employees with Disabilities

Federal Americans with Disabilities Act (ADA)

EEOC Guidance for Reasonable Accommodation

California Fair Employment and Housing Act

Ask Jan - Free Service for Reviewing Accommodation Options

 


 

Frequently Asked Questions for Employees  

How do I request a reasonable accommodation?

Please email benefits@ucmerced.edu to request an accommodation.

If you have any questions, feel free to send an email to benefits@ucmerced.edu, and we will connect you with your assigned benefits analyst. 

What is my role in the interactive process? 

  • Initiate the accommodation process
  • Engage in a good-faith interactive process
  • Provide supporting documentation to assist in understanding the scope of the employee’s functional limitation

What is an essential function?

To be "essential," the job function must meet at least one of the following criteria
  • Removing the function would fundamentally change the position.
  • A limited number of employees are available to do the function, as determined via the Interactive Process.
  • The functions performed are highly specialized, and the employee is hired based upon expertise.

What is a functional limitation?

A functional limitation is the inability to perform an action or set of actions, either physical or mental, because of a physical or emotional restriction.

What is not a reasonable accommodation?

An employer does not have to provide a reasonable accommodation that would cause 'undue hardship' (significant difficulty or expense). Determining what is not reasonable would be based on an individual assessment of current circumstances. Under the ADA/FEHA, eliminating or removing essential functions of a job is not a reasonable accommodation. Under PWFA, eliminating or removing essential functions of a job temporarily may be required.

Workplace adjustments related to childcare and workplace adjustments to care for a family member with a medical condition are outside the scope of the benefits unit. Employees should work directly with their supervisors on these requests. 


Frequently Asked Questions for Supervisors

How do I recognize a reasonable accommodation request?

There are no magic words! An employee may initiate the interactive process (IP) by requesting a reasonable accommodation from their supervisor/department chair/dean/Academic Personnel Office, or benefits analyst, by providing documentation listing functional limitations, or by expressing need for support or describing difficulty performing job functions due to a physical or mental condition. 

An employee may make the request orally or in writing. Every request is unique and is reviewed on an individual basis.

It is a violation of the ADA to not provide reasonable accommodation unless doing so would impose undue hardship. Not engaging in the IP can also be considered failure to accommodate.

What do I do if I become aware of an employee's need for an accommodation?

Initiate the interactive process and notify a benefits analyst.

Please email benefits@ucmerced.edu to request an accommodation.

If you have any questions, feel free to send an email to benefits@ucmerced.edu, and we will connect you with your assigned benefits analyst.

Can I ask an employee about thier disabilty or medical condition?

Do not ask an employee about their disability or medical condition. This can infringe on the employee's privacy rights. An employee may tell you about their disability or medical condition, but it should never be solicited by the supervisor, and this information is always kept in strict confidence. Ask questions focused on the employee's limitations/restrictions as they relate to the essential job functions. You can share the employee's limitations/restrictions as they relate to the essential job duties with those that need to know that information as a part of their job responsibilities.

What is my role in the interactive process?

•If you become aware that a qualifying condition may be affecting the employee's ability to perform the essential functions of their job, you must initiate the interactive process and notify the benefits analyst.

•Engage with the employee in good faith in exploring reasonable accommodations.

•Determine if temporary accommodation can be granted pending any further information and/or a final determination if the requested accommodation is ‘reasonable’.

•Notify Benefits Analyst of any Reasonable Accommodations agreed to or any other conclusion of the process.

•Ensuring that approved reasonable accommodations are provided to the employee in an effective and timely fashion, which may include ongoing discussions, review, and new decisions.

When can UCM deny the employee's request for a reasonable accommodation?

UCM can deny a reasonable accommodation request for the following two reasons: 

  • Granting the reasonable accommodation would cause an undue hardship for the employer: According to the ADA National Network, “‘Undue hardship’ is defined as an ‘action requiring significant difficulty or expense’ when considered in light of several factors. These factors include the nature and cost of the accommodation in relation to the size, resources, nature, and structure of the employer's operation.”
  • Granting the reasonable accommodation would be a risk to the health and safety of others or property: Employers must be able to identify a specific safety risk and explain how the disability impacts the risk. Direct threat cannot be based on only generalized fears or assumptions. Even if a direct threat exists, employers must consider whether another reasonable accommodation will reduce this risk.

If UCM denies a reasonable accommodation for either of these reasons, the employer and employee should return to the interactive process to find an alternative.

Who is responsible for paying for the employee's reasonable accommodation?

In the majority of cases, accommodations for employees with disabilities involve low-cost or no-cost measures. The employee’s home department is responsible for funding accommodations. In the event the cost of accommodations exceeds the capacity for funding at the department level, the department should solicit the responsible Dean or Vice Chancellor for financial assistance.

Accommodations for

Blindness and Low Vision

Our accommodation team assists managers/supervisors and blind/low vision applicants and employees in the interactive process to explore and implement effective accommodations. 

Examples of accommodations for blindness/low vision

  • Software - screen reading software, speech/voice to text, ZoomText
  • Equipment - larger computer monitors, desktop magnifiers, locator dots, and/or large print keyboard labels for keyboard navigation

Deaf and Hard of Hearing

Our accommodation team assists managers/supervisors and deaf/hard of hearing applicants and employees in the interactive process to explore and implement effective accommodations.

Examples of accommodations for deaf/hard of hearing

  • Qualified sign language interpreter, real-time captioning or CART, video relay interpreting, assistive listening devices, captioned media

Mental Health

Our accommodation team assists managers/supervisors and employees with mental health disabilities in the interactive process to explore and implement effective accommodations.

The term neurodiversity describes the range of how people experience and interact with the world. The term is often used to refer to autism but also includes other neurological or developmental conditions such as learning disabilities and ADHD.

Examples of potential accommodations

  • Noise-canceling headphones, removal of distractions, private space for breaks or more frequent breaks, checklists, written instructions or manuals, task separation or dividing a task into smaller chunks, adjustment of communication methods, offering regular and concrete feedback, assistive technology, such as graphic organizers and word prediction software

Mobiliity

Mobility impairment is a type of disability that includes upper or lower limb loss or disability, manual dexterity disability, and disability in coordination between different organs of the body. Disability in mobility can be either a congenital or acquired-with-age condition. This could also be the consequence of disease. People who have a broken skeletal structure also fall into this category of disability.

Examples of potential accommodations:

  • Change of office or classroom, remote work, modified flexible schedule, assistive equipment or desk setup 
  • TAPS contact and information

Pregnancy

Our accommodation team assists managers/supervisor and pregnant applicants and employees in the interactive process to explore and implement effective accommodations.

Examples of potential accommodations

  • Additional bathroom breaks, breaks as needed – to eat and drink, use of water bottle in employee's work area, seated work/alternate sit and stand, modified or flexible schedule, transitional work.

Remote and Hybrid Work

A request for a remote or hybrid work accommodation is handled in the same way as any request for a reasonable accommodation. When an employee requests remote or hybrid work due to a disability, they should notify their supervisor about the need for an accommodation.
  • The employee will need to submit documentation from their healthcare provider to the benefits analyst. This documentation should not include a diagnosis or confidential medical information. It should affirm that the employee has a disability and describe the specific functional limitations impacting their ability to work. For example, "needs to work from home" is not a functional limitation - it is a request for a specific accommodation.
  • Any recommendation from the healthcare provider will be carefully considered; however, the determination of which reasonable accommodations to provide will be made by the department after engaging in the interactive process. The department is not required to remove essential functions on a permanent basis as a reasonable accommodation. Not all requests for remote or hybrid work will be granted, and the department may implement alternative accommodations.
  • The university is committed to providing reasonable accommodations that enable employees to perform all thier essentail job functions effectively. The accommodation options are determined through the interactive process, which involves a collaborative and good-faith dialogue between the employee and the university.

Service and Assistance Animals

A request for a service or assistance animal is treated the same way as any other reasonable accommodation. Please submit an online accommodation request webtorm and a benefits analyst will be in contact with you.
 
What is the difference between a pet, an assistance animal, and a service animal?
  • A pet is a domestic animal, sufficiently tamed to live with an individual(s) and kept and cared for as a companion. An emotional support animal (ESA) may work, provide assistance, or perform physical tasks for an individual with a disability. ESAs are not trained to perform specific tasks directly related to an individual’s disability; instead, the animal’s owner derives a sense of well-being, safety, calm, or comfort from the animal’s companionship and presence. They are not considered Service Animals under the Americans with Disabilities Act (ADA).
  • A service dog is one that is individually trained to do work or perform a task for an individual with a disability, including physical, sensory (deaf or blind), psychiatric, intellectual, or other mental disability. The work or tasks performed by the service dog must be directly related to the individual’s disability.