Workshop: Communication in the Workplace

Communication in the Workplace

Class Description:

Communication is a key to customer service success. To best serve both our internal and external customers, we must understand what they want, when they want it, why they want it and what their expectations are. How can we figure all of this out if we aren't good listeners and communicators? This course covers verbal and nonverbal communication as well as superior listening skills. Participants will have the opportunity to practice techniques.

Location: Merced College Business Resource Center, 630 W. 19th St. Merced, CA 95340

Date 
October 14, 2014 - 8:30am to 12:30pm
Location Address
United States
Event Contact
Address 
United States