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Office of the Chancellor

Obtain Prescription Medication

New Injuries

  1. Upon receiving notice of injury, you wll be provided with a FirstFill card to be used at a participating network pharmacy.
  2. Give the card and your prescription to the pharmacist.
  3. The pharmacist will fil your prescription. By using a participating network pharmacy, you should not receive a bill for your medications.
  4. A permanent workers' compensation pharmacy card will be mailed to you.
  5. Use the permanent card each time you have a prescription filled for your work-related injury.

Plan limitations

  • You must present your workers' compensation pharmacy card to a participating network pharmacy in order to receive medications.
  • Only medications used to treat your work-related injury are covered.
  • If your medication is not on the authorized list, the pharmacy will contact Optum to try to obtain approval while you are at the pharmacy.
  • If a participating network pharmacy charges you for medications, you are not subject to plan limitations.
  • Your prescribed medication may be subject to Utilization Review at the request of your claims administrator.

How to locate a plan pharmacy

Visit Optum Pharmacy Locator or call 1-866-599-5426 to speak to a custmer service respresentative

If you have any questions about how to obtain prescribed medications, call 1-866-599-5426.