Workshop: Conflict Resolution

Conflict Resolution

Class Description:

Conflict gets in the way of good business. Explore the causes and impact conflict can have on customer service. Learn strategies and techniques for resolving tough issues and how to turn a difficult customer into a loyal one.

Location: Merced College Business Resource Center, 630 W. 19th St. Merced, CA 95340

Date 
May 12, 2015 - 8:30am to 12:30pm
Location Address
United States
Event Contact
Address 
United States