Communication in the Workplace
8:30-12:30 pm
Room 120
All classes are held at :
Merced College Business Resource Center
630 W 19th St
Merced, CA 95340
Communication is a key to customer service success. To best serve both our internal and external customers, we must understand what they want, when they want it, why they want it and what their expectations are. How can we figure all of this out if we aren't good listeners and communicators? This course covers verbal and nonverbal communication as well as superior listening skills. Participants will have the opportunity to practice techniques.
Read more about the Professional Learning Academy and see full Customer Service Academy Training schedule.
Register for training at the UC Learning Center.
Questions may be directed to hrtraining@ucmerced.edu.
